Job Summary
Responsibilities
- Liaison between Contractor Team, Client Manager, Yoh Account Manager and Yoh Branch/Practice Manager. Lead communication with contractor team and client to ensure all team members are aware of responsibilities to ensure successful project completion at all times. Responsible for overall resource management including resolving performance and contractor relations issues. Ensure SOW risks are identified and proactively mitigate/retire risks with relevant contractor teams. 40%
- Provide weekly project metrics, including but not limited to contractor on-boarding, hours worked, financial burn, contractor satisfaction, time off planning, time keeping, contractor risk, and mitigation recommendations. 30%
- Building strong relationship with Client Manager(s) by acting as a trusted partner to them. Curate personal relationships with the managers outside of specific project responsibilities to create a strong bond to Yoh. 20%
- Work closely with branch recruiting teams to maintain a pipeline of viable candidates in case one of the project team members needs to be replaced. 5%
- Identify potential work that is related to the existing projects to help Yoh penetrate other areas within the larger client organization. This is done by spending time understanding the client project portfolio, priorities, market challenges and understanding where crucial needs are and meeting those managers to see how Yoh can assist them. Work with the Yoh Account Manager to build strategy to secure that business. 5%
KSAs (Knowledge, Skills, and Abilities)
- Excellent communication and organizational skills
- Excellent Interpersonal Skills
- Strong prioritization skills
- Action and process oriented
- Strong Technical Knowledge
Minimum Qualifications
- Undergraduate degree in any STEM discipline Required
- Master’s degree in Arts/Sciences (MA/MS) Preferred
- 5+ years Technical Project or Engagement Management experience Required
- Prior client relationship building experience Required
- Strong technology knowledge/interest Required
Essential Functions
- Visual acuity (e.g., needed to prepare and analyze data, to transcribe documents, to view a computer, to read, to inspect objects, to operate machinery R (Regular)
- Pushing or pulling (e.g., using a part of your body to press against something in a downward or outward direction, or in a dragging or hauling motion) N/A
- Balancing (e.g., maintaining equilibrium when walking, climbing, crouching etc.) N/A
- Manual Dexterity (e.g., picking, pinching, typing, or other working that uses the fingers) R (Regular)
- Stooping (e.g., bending the spine at the waist) N/A
- Grasping (e.g., use of hand to apply pressure) N/A
- Reaching (e.g., reaching the arms or legs in any direction) N/A
- Feeling (e.g., perceiving an object’s size, shape, texture etc.) N/A
- Lifting motion or lifting objects more than 0 pounds N/A
- Climbing (e.g., ascending/descending ladders, stair, scaffolding, ramps, pole etc. using feet and legs or hands/arms to climb) N/A
- Walking N/A
- Hearing R (Regular)
- Repetitive motions of any part of the body R (Regular)
- Talking R (Regular)
- Kneeling, crouching or crawling N/A
- Other N/A
- Capacity to think, concentrate and focus over long periods of time R (Regular)
- Ability to write complex documents in the [English] language R (Regular)
- Ability to read complex documents in [English] language R (Regular)
- Capacity to express thoughts orally (e.g., accurately, quick and loudly convey spoken instructions to workers) R (Regular)
- Capacity to reason and make sound decisions R (Regular)
- Other NA
- Ability to wear a mask, respirator, bullet proof vest, or other equipment N/A
- Ability to regularly perform all job functions at Company’s office or work site R (Regular)
- Ability to withstand environmental conditions (e.g., extreme heat or cold, grass, wind, sand, fumes, odors, gases, extreme noise, etc.) N/A
- Other N/A
Compensation and Benefits
Compensation and Benefits-
In compliance with this state’s pay transparency laws, the wage range for this role is $117,920 - $176,880. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. (The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements).