Program Manager, Federal Services

About Day & Zimmermann

No matter the mission, SOC delivers! We provide a full suite of integrated solutions that support security and protection needs in high-threat environments across the globe. Our reputation as a responsive, agile and trusted partner precedes us. Still not convinced? We’re trusted by the U.S. Government and other commercial clients to detect and deter the full spectrum of threats in support of national security interests. As a Day & Zimmermann company, we have the strength to achieve mission objectives in any corner of the world. Come join in on our purpose – We put people to work, we protect American freedoms, and we help our customers power and improve the world! https://www.soc-usa.com/about-us

We’re looking for a full-time, staff Program Manager, Federal Services to join our Day & Zimmermann team. The Program Manager for Federal Services oversees high-visibility SubK and SOW and stafing contracts in support of U.S. National Security mission objectives. This role drives client delivery excellence and program performance, serving as the primary relationship manager and operational lead across contract engagements that generate $15,000 + in weekly Gross Profit. The Program Manager partners closely with government contracting clients to execute cleared staffing initiatives, capture growth opportunities, identify new areas of subcontracting growth opportunities and ensure service outcomes align with both SOC's standards and client expectations.

As the Program Manager, Federal Services, here’s the work you’ll do: 

• Lead execution and oversight of client SOW/MSP programs, including workforce coordination, contract modifications, and operational support functions such as travel, expenses, and performance metrics. Serve as the primary point of contact for client sponsors and stakeholders, ensuring proactive communication, responsiveness, and issue resolution.
• Drive exceptional delivery outcomes through recruitment coordination, talent placement, and performance management of cleared professionals. Maximize contract value by managing bill/pay rates aligned to client needs and internal margin goals. Represent SOC as a strategic partner in all client interactions.
• Build and maintain trusted client relationships across DoD, IC, and Federal Civilian Agencies. Support organizational mapping, opportunity identification, and program expansion across active and new Subcontractor Admin relationships and or other managed service staffing programs. Contribute to the growth of cleared staffing solutions by identifying teaming, incumbent capture, and direct award opportunities.
• Collaborate cross-functionally with internal teams including Business Analysts, VPs, and Delivery Leads to optimize account allocations and program strategies. Coach peers and contribute to internal capability development within the Cleared Services team.

This role is for you if you have these skills: 

• Proven experience leading cleared staffing programs in federal contracting environments, including Statement of Work (SOW) and/or Managed Service Provider (MSP) engagements.
• Strong client relationship management and customer service orientation, particularly with defense, intelligence, or federal civilian customers.
• Demonstrated understanding of recruiting operations, program delivery workflows, and federal workforce compliance requirements (e.g., clearance, labor categories, FAR). 
• Financial acumen including pay/bill rate negotiation, margin analysis, and operational cost control.
• Strategic mindset with ability to scale delivery models nationally and support capture of mission-critical opportunities (e.g., surge recruiting, incumbent transitions, proposal staffing).

And if you have these qualifications:  

• Bachelor’s degree required.
• Minimum of 5 years of experience in staffing or program management roles supporting federal clients.
• PMP is preferred.
• Active security clearance is preferred.
• Prior military service is preferred.
• Great attitude and team player. 
• Successful completion of background and drug screening process.

In compliance with this state’s pay transparency laws, the salary range for this role is $97,840 - $146,760. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. (The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements). 

We care about our employees and it shows.  Our staff receive a competitive salary and a comprehensive benefits package which includes medical/Rx, dental and vision coverage; life, AD&D and disability insurance; flexible spending accounts; 100% paid maternity leave for up to 12 weeks, parental leave, family leave, other paid time off; voluntary benefits and discount programs to meet our employees’ individual needs including pet insurance for our furry family members! 

To ensure a safe work environment while meeting the physical demands of the job, you must be able to perform the following physical and mental tasks, with or without a reasonable accommodation: 

• Visual acuity (e.g., needed to prepare and analyze data, to transcribe documents, to view a computer, to read, to inspect objects, to operate machinery.  

• Hearing  

• Talking  

• Capacity to think, concentrate and focus for long periods of time.  

• Ability to read complex documents in the English language.  

• Capacity to reason and make sound decisions.  

• Ability to write complex documents in the English language.  

• Capacity to express thoughts orally.  

Diversity, Inclusion & Equal Employment Opportunity

SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, M/F/D/V. Diversity, and Inclusion & Equal Employment Opportunity: Day & Zimmermann is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated and promoted based on their contributions to our Company. Our collective strength is rooted in over 110 years of diverse employees and businesses, commitment to success, and delivery on promises made. Federal and state Equal Employment Opportunity laws prohibit employment discrimination based on race, color, religion, sex, sexual orientation and gender identity, age, national origin, citizenship status, veteran status and disability status. Day & Zimmermann is committed to providing an equal opportunity work environment in full compliance with these laws. If you are an individual with a disability and you require an accommodation in the application process, please email reasonableaccommodation@dayzim.com.
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