Billing Services Specialist

Position Description

We’re looking for a full-time, staff Billing Services Specialist to join our Day & Zimmermann team located in Philadelphia, PA. The Billing Specialist is responsible to invoice service work orders for designated and assigned customers in accordance with the contract terms and customer requirements. This will include but not be limited to creating, processing, scanning, auditing and emailing/mailing invoices and supporting documentation timely. The Billing Specialist will audit their own work to ensure that all costs are accounted for and billed appropriately.

As the Billing Services Specialist, here’s the work you’ll do:

• Analyze Billing Requests for accuracy and completeness, and prepare customer invoices in a timely and accurate manner in accordance with contractual obligations; perform a review of the invoices to ensure that the amount and time period billed is accurate. Where required, create and maintain client invoicing spreadsheets, reports and files. Prepare Excel-based, PDF, electronic upload specialized invoices, or printed copies for an assigned portfolio of customers through to the receipt by the customers.
• Work includes the tracking of customer PO's (where applicable), the timely clearing of unbilled revenue (inventory management), the continuous monitoring of web services, the spool files and the no print error files.
• Timely clear all issues assigned to you, or your customers, to ensure the customer has received an accurate invoice, and has all supporting documentation to provide us with payment; error resolution must be logged, recorded and communicated via the instructed methods.
• Support sister teams, such as labor processing and A/R collections by helping to reconcile and resolve billing discrepancies quickly and effectively to avoid reoccurrences. Handle invoice cancellations, re-invoicing, and credit memorandums. Communicate the account status to the Business Unit field offices on a regular basis.
• Comply with and administer Data Privacy policies, principles and procedures. Maintains customer and employee confidence and protects operations by ensuring the minimal, secure, approved, responsible, and confidential handling of data, as well as breach notification. 

This role is for you if you have these skills:

• Able to meet deadlines and maintain poise under pressure.
• Excellent organization skills and attention to detail.
• Team player with a positive, professional attitude and ability to quickly adapt to an ever-changing environment.
• Excellent written and verbal communication skills.
• Analytical mindset and the ability to analyze data in order to quickly and creatively solve problems.

And if you have these qualifications:

• High school diploma required. Associates or Bachelors degree in Accounting, Finance, Business Administration or related field preferred.
• 1-3 years experience in billing processing, reporting, and analysis.
• Great attitude and team player. 
• Successful completion of background screening process. 

In compliance with this state’s pay transparency laws, the salary range for this role is $49,680.00 - $74,520.00. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. (The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements). 

We care about our employees and it shows.  Our staff receive a competitive salary and a comprehensive benefits package which includes medical/Rx, dental and vision coverage; life, AD&D and disability insurance; flexible spending accounts; 100% paid maternity leave for up to 12 weeks, parental leave, family leave, other paid time off; voluntary benefits and discount programs to meet our employees’ individual needs including pet insurance for our furry family members! 

Position Description

To ensure a safe work environment while meeting the physical demands of the job, you must be able to perform the following physical and mental tasks, with or without a reasonable accommodation: 

• Visual acuity (e.g., needed to prepare and analyze data, to transcribe documents, to view a computer, to read, to inspect objects, to operate machinery. 
• Reaching (e.g. reaching the arms or legs in any direction) 
• Repetitive motion of any part of the body 
• Manual Dexterity (e.g. picking, pinching, typing, or other working that uses fingers) 
• Grasping (e.g. use of hand to apply pressure) 
• Hearing 
• Talking 
• Capacity to think, concentrate and focus for long periods of time. 
• Ability to read complex documents in the English language. 
• Capacity to reason and make sound decisions. 
• Ability to write complex documents in the English language. 
• Capacity to express thoughts orally. 
• Expertise in:  Microsoft Word, Excel, SAP
• Ability to regularly perform all job functions at Company’s office or worksite. 

SO WHAT ARE YOU WAITING FOR?  APPLY NOW!  Talent Acquisition Partner: Chelsea English