Job Summary
Responsibilities
- Manage software licenses. Ensure effective administration and optimization of software licenses, maintaining compliance and efficiency. 25%
- Assist with the tracking and management of IT assets, ensuring accurate records and efficient utilization. 20%
- Conduct internal cost reconciliation to ensure accurate budgeting and financial oversight within the IT department. 20%
- Assist with the procurement process of IT software and hardware. 15%
- Offer technical support to end users while resolving issues promptly. 10%
- Streamline the IT equipment shipment, tracking, and overall logistics process. 10%
KSAs (Knowledge, Skills, and Abilities)
- Strong understanding of computer hardware, software, and networking principles.
- Strong experience with Office applications especially Microsoft Excel
- Experience with software licensing administration, purchasing IT hardware/software and management. Experience with internal cost reconciliation.
- Familiarity with standardized helpdesk ticketing tools (e.g. ServiceNow, Jira)
- Ability to work independently and as part of a team.Excellent communication and interpersonal skills.
Minimum Qualifications
- Bachelor’s Degree in Arts/Sciences (BA/BS) in Information Systems or related experience required
- 2+ years of experience in IT preferred
- Great attitude and team player.
- Successful completion of background screening process.
Compensation and Benefits
In compliance with this state’s pay transparency laws, the salary range for this role is $61,200.00 - $91,800.00. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. (The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements).
We care about our employees and it shows. Our staff receive a competitive salary and a comprehensive benefits package which includes medical/Rx, dental and vision coverage; life, AD&D and disability insurance; flexible spending accounts; 100% paid maternity leave for up to 12 weeks, parental leave, family leave, other paid time off; voluntary benefits and discount programs to meet our employees’ individual needs including pet insurance for our furry family members!
Essential Functions
To ensure a safe work environment while meeting the physical demands of the job, you must be able to perform the following physical and mental tasks, with or without a reasonable accommodation:
- Visual acuity (e.g., needed to prepare and analyze data, to transcribe documents, to view a computer, to read, to inspect objects, to operate machinery R (Regular)
- Pushing or pulling (e.g., using a part of your body to press against something in a downward or outward direction, or in a dragging or hauling motion) O/C (Often/ Critical)
- Balancing (e.g., maintaining equilibrium when walking, climbing, crouching etc.) R (Regular)
- Manual Dexterity (e.g., picking, pinching, typing, or other working that uses the fingers) R (Regular)
- Stooping (e.g., bending the spine at the waist) R (Regular)
- Reaching (e.g., reaching the arms or legs in any direction) R (Regular)
- Feeling (e.g., perceiving an object’s size, shape, texture etc.) R (Regular)
- Lifting motion or lifting objects more than 20 pounds O/C (Often/ Critical)
- Climbing (e.g., ascending/descending ladders, stair, scaffolding, ramps, pole etc. using feet and legs or hands/arms to climb) I/C (Intermittent/ Critical)
- Walking R (Regular)
- Hearing R (Regular)
- Repetitive motions of any part of the body R (Regular)
- Talking R (Regular)
- Kneeling, crouching or crawling R (Regular)
- Capacity to think, concentrate and focus over long periods of time R (Regular)
- Ability to write complex documents in the [English] language R (Regular)
- Ability to read complex documents in [English] language R (Regular)
- Capacity to express thoughts orally (e.g., accurately, quick and loudly convey spoken instructions to workers) R (Regular)
- Capacity to reason and make sound decisions R (Regular)
- Ability to regularly perform all job functions at Company’s office or work site R (Regular)