Job Summary

The Account Executive II, Client Relations is primarily responsible for developing new business and acquiring new accounts through researching prospects and building relationships with key decision-makers.

Responsibilities

• Develop and acquire new accounts by researching prospects and understanding current and future market needs, including growth projections.
• Utilize tactical selling techniques and maintain awareness of trends in Regulatory Compliance and FDA systems enforcement.
• Communicate effectively with both line employees and executive management within client organizations.
• Build relationships across multiple organizational levels within pharmaceutical and other regulated industries.
• Establish new client relationships and consistently achieve or exceed performance metrics. (75%)

• Oversee operations for multiple accounts or one large account, ensuring smooth operations and customer satisfaction.
• Manage and develop On-Site Managers and Coordinators.
• Maintain relationships with key client contacts and resolve concerns or conflicts. (20%)

• Maintain accurate documentation of all sales activity in CRM systems. (5%)

KSAs (Knowledge, Skills, and Abilities)

• Strong understanding of regulatory compliance and FDA systems
• Excellent customer service and communication skills (oral and written)
• Strong tactical selling, cold-calling, and sales acumen
• Strong relationship-building skills with key decision-makers and C-level executives
• Proficiency with Microsoft Office and SharePoint

Minimum Qualifications

• 10+ years of experience in Regulatory Compliance Contracting
• Proven sales track record with at least 2 years of sales experience (Required)

• PDA and ISPE memberships (Preferred)

Essential Functions

Manual Dexterity (e.g., Picking, pinching, typing, or other working that uses the fingers)

Hearing

Talking

Repetitive motions of any part of the body

Capacity to think, concentrate and focus over long periods of time

Ability to write complex documents in the [English] language

Ability to read complex documents in [English] language 

Capacity to express thoughts orally (e.g., accurately, quickly, and loudly convey instructions)

Capacity to reason and make sound decisions

Compensation and Benefits

In compliance with this state’s pay transparency laws, the salary range for this role is $78,000 - $117,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. (The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements). 

We care about our employees and it shows.  Our staff receive a competitive salary and a comprehensive benefits package which includes medical/Rx, dental and vision coverage; life, AD&D and disability insurance; flexible spending accounts; 100% paid maternity leave for up to 12 weeks, parental leave, family leave, other paid time off; voluntary benefits and discount programs to meet our employees’ individual needs including pet insurance for our furry family members!